Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you use our services, we may collect the following information:

• Account Information: Email address, username and other basic information when you create an account
• Divination Content: Questions you input, divination methods you choose, divination results, etc.
• Feedback Information: Suggestions and feedback you provide through in-app feedback or customer service channels
• Usage Preferences: Your preference settings and usage habits for app features

1.2 Automatically Collected Information

To provide a better service experience, we may automatically collect the following information:

• Device Information: Device model, operating system version, app version, etc.
• Usage Data: App usage frequency, feature usage, session duration, etc.
• Technical Information: IP address, network type, crash logs, etc.

2. Purpose of Information Use

We collect and use your information mainly for the following purposes:

• Provide divination services and related features
• Improve user experience and product quality
• Process your requests and provide customer support
• Ensure service security and prevent fraud
• Comply with legal and regulatory requirements
• Where you have consented, provide necessary information to third-party AI services to generate interpretations, chat responses, and similar outputs

3. Third-Party Artificial Intelligence (AI) Services and Data Transfers

Certain features of Yilore (such as question interpretation, chat, daily guidance, and processing related to image-based divination) rely on third-party artificial intelligence services (e.g. large language models). We only send information related to your request to such providers after you have given explicit consent through the in-app “AI Data Authorization” flow.

3.1 Data That May Be Transmitted to Third-Party AI Services

If you have authorized this processing, it may include:

• Divination questions, follow-up messages, and chat content you enter or select
• Context related to the request (for example hexagram or reading results, supplemental information you provide in the app)

We do not transmit biometric data, contacts, or payment card numbers to third-party AI services through these channels.

3.2 Recipients

Recipients are third-party AI service providers under contract with us (for example providers such as OpenAI, Anthropic, or other model platforms we may use from time to time; the list may change as our services evolve and will be reflected in updates to this policy). We require them to process information in accordance with applicable law and our agreements, and to implement reasonable technical and organizational measures to protect your data.

3.3 Consent and Withdrawal

We explain what categories of data are involved and who receives them in the app, and we obtain your explicit permission before sharing personal data with third-party AI services. You may turn off “AI Data Authorization” at any time under Account / Settings in the app; when it is off, we will not send the above data to third parties for those AI features (other features that do not rely on this authorization may still work).

4. Information Sharing

We promise not to sell, rent or otherwise disclose your personal information to third parties, except when:

• We have your explicit consent
• Required by laws and regulations or court orders
• To protect our legitimate interests or user safety
• Cooperating with trusted service providers (such as cloud storage, analytics services, etc.) who are obligated to protect your information
• Where you have consented, transferring data to third-party AI providers to deliver the features described in Section 3 of this policy (see Section 3 for details)

5. Data Security

We use industry-standard security measures to protect your personal information:

• Use encryption technology to transmit and store sensitive data
• Regular security audits and vulnerability detection
• Restrict employee access to personal information
• Establish data breach emergency response mechanisms

6. Your Rights

According to relevant laws and regulations, you have the following rights:

• Right of Access: Know what information we have collected about you
• Right of Rectification: Request correction of inaccurate or incomplete information
• Right of Erasure: Request deletion of your personal information
• Right to Restrict Processing: Request restriction of processing of your information
• Right to Data Portability: Request your data in a structured format

7. Children's Privacy Protection

Our services are mainly for adults. If you are under 13 years old, please use our services under the supervision of your parents or guardians. We do not knowingly collect personal information from children under 13.

8. Privacy Policy Updates

We may update this privacy policy from time to time. Major changes will be notified through in-app notifications or email. Continued use of our services indicates your agreement to the updated privacy policy.

9. Contact Us

© 2026 Lichen Technology (Shanghai) Co., Ltd. All rights reserved.